Mending Damaged Tape Spools & Film Reels
FILM & TAPE REPAIRS: $30 PER ITEM
If it’s broken, we may be able to fix it. We can easily mend damaged film, audio, and analog video, but digital formats are too complicated due to the sensitivity of the media and the delicate nature of the equipment on which they are recorded and viewed.
Please note: If we are transferring your items and they are damaged or covered in mildew or other substances, cleaning and repair charges will apply in addition to the services rendered so that we can protect our equipment from damage.
Clean out the attic!
Those moldy and dirty film reels are not trash! We can clean your old items easily. We are amazed when we hear people mention throwing away these precious glimpses of lost time. Whether they are family trips to Disney, Johnny’s 9th birthday, or Grandmother’s knitting, we just cannot understand why they would not signify as great an importance to you as they do to us!
How do I send them to you?
We understand how nerve-racking it can be to contemplate sending originals through the mail. We do not recommend using regular postal mail, but, instead, FedEx or UPS. Require a signature, insure the packaging, and obtain tracking and confirmation numbers. If you still feel uncomfortable, it’s more than understandable. You are welcome to personally deliver your originals to us. Simply let us know!
We will contact you for the details, such as what you would like for us to put on the label and so on. After your order is finished, we will contact you for the total price and will be shipping your order separately from your originals, unless you would prefer to pick them up, upon payment received.
Please, always keep your originals!
Those old items are not trash–even if the tape is broken, the film is moldy, or the slides are cracked and faded! There is a very good possibility that we are able to clean it, fix it, and transfer it. We are amazed when we hear about people throwing away these precious gems. They still have potential!
Even if you decide to transfer your files to a digital format, we highly recommend that you always keep your original formats. Technology is an evolving field. In time, there may be even better equipment for restoring and transferring these files.
We also would like for you to beware of technicians who tell you that it is safe for you to throw away your originals. This indicates a lack of professionalism and knowledge of this field. We have heard horror stories! One day you may discover, as others have, that your files were transferred at a very low resolution and therefore will feel grateful that you kept your originals. Not everyone in this field is a professional.
The number one reason we recommend saving you originals is that we do not trust technology. Remember, all hard drives eventually fail and if it is not backed up, you risk losing valuable information. Of course, it is always useful to use Cloud technology, but that also often means that someone else has access to and control over your files. If you cannot touch it, you do not necessarily own it. Not everyone appreciates Cloud computing, and we happen to agree.